TekDruid

Privacy Policy

Last Updated: February 20, 2026

1. Introduction

At TekDruid, privacy isn't just a legal requirement—it's a core pillar of our mission. Because we handle sensitive information ranging from business infrastructure to personal cyberbullying evidence, we maintain rigorous standards for how your data is collected, used, and protected.

2. Information We Collect

We collect information only when it is strictly necessary to provide our services:

  • Contact Information: Name, email address, and any details you provide via our contact forms or booking system (Cal.com).
  • Service Data: Technical details about your computers or networks required for IT support, or marketing campaign data for digital advertising projects.
  • Sensitive Support Data: In the case of cyberbullying or harassment support, we may handle screenshots, URLs, and narratives provided by you to help organize evidence.
  • Remote Session Data: During remote support, we use temporary connection IDs. We do not store permanent access to your machines unless explicitly requested for ongoing maintenance.

3. How We Use Your Data

Your data is used exclusively to deliver the services you requested, communicate about your projects, and ensure the security of your digital environment. We do not sell your data to third parties, and we do not use your sensitive support narratives for marketing purposes.

4. Third-Party Service Providers

We use a limited number of trusted service providers to help run our operations:

  • Cal.com: For scheduling consultations and support calls.
  • Web3Forms / Netlify: For handling secure contact form submissions.
  • AnyDesk / Microsoft Quick Assist: For secure, encrypted remote desktop sessions.

5. Data Retention & Deletion

We retain your information only for as long as necessary to complete the service or comply with legal obligations. You may request the deletion of your data at any time by contacting us at [email protected].

6. Security Measures

We implement industry-standard encryption and security protocols. For sensitive data related to cyberbullying, we recommend using encrypted communication channels which we can provide upon request.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or for legal/regulatory reasons. Significant changes will be noted on this page.